How to Deactivate or Close Reliance Jio mobile account
The account validity will be automatically extended however the mobile connection will be deactivated if there is no voice/video call (outgoing or incoming) or an outgoing SMS or a data session (upload or download) or usage of Value Added Services, for a continuous period of 90 days.
In case the main account balance is less than Rs 20 at the discretion of RJIL. Upon deactivation, all account balances will be forfeited and a grace period of 15 days will be provided within which the subscriber can retain the deactivated number by paying a fee of Rs 20.
If the subscriber main account balance is Rs 20 or more, a number retention charge of Rs 20 will be automatically deducted and the non-usage period will be extended by 30 days.
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